It’s about being the best … and proving it !
Thank you for visiting our Website.
We feel really REALLY proud to have been creating and delivering gift baskets to all of New Zealand for over eight years … we don’t just do our best, we’ve practiced and practiced.
We're a Team who can really say "We Love our Job !" Our Team is made up of our Sales Team who answer your call, take orders over the phone, answer all your questions, help customise and change Gifts to suit the Recipient and your budget, organise urgent hourly deliveries as well as many other things. All your requests are then passed on to the Creative Team who prepare the Gift Baskets and Hampers. The Creative Team select the items and arrange them in the Baskets, Hampers or Gift Boxes, they then carefully wrap and finish each Gift with a colour coordinating ribbon and hand write your message inside a Gift Card which is also attached to each Gift. Once the Gift is prepared it is carefully packed with protective packaging and placed inside a Box which is then labelled with your name and delivery address. This delivery information is taken straight from your online order so you receive a tracking number to your email once the courier has picked up and the parcel is on it's way. Also we have our Company Buyer who deals with all our fabulous Suppliers. Everything he buys he tastes and ensures it compliments the products that it will be placed with. Our Buyer insists that every product tastes exceptional and that every Supplier provides Batenburgs with the best possible price, so that we can then offer our customers the best quality for the best price. Other important people in our Team our Admin, Photography, Marketing and Website colleagues who ensure Batenburgs keep up with the latest trends and uses the best practices. We also have a Team of professional people to ensure Batenburgs is always doing everything as it should be, such as Liquor Licence Agent, Lawyer and Accountant.
At Batenburgs we have a person that can help with just about any request.
Batenburgs is ALL about
- Our Customers – Firstly and very importantly, our reigning champions are our satisfied customers when it comes to promoting our gift baskets. Most of our business is referral and word of mouth so we are extremely thankful to all our satisfied customers.
- Our Team – We have a passionate team who do everything they can to win, they’re very competitive. They know that our reputation is in every single gift basket, so they make sure it’s right.
- Our Gifts – Our gift baskets begin with a great concept and finish with an absolutely delighted “Wow”. Each gift basket has to deliver on several levels
- Presentation – Simply … Exceptionally Brilliant … Every Time.
- Taste – Lots of variety in each gift basket using mind-blowingly delicious food. Every combination comes together perfectly.
- Price – We push our Suppliers to the limit to give us the very best prices they can so that we can give our customers exceptional value for their money.
- Personalised Touch – We listen and let our customers Talk. Our customers tell us what they would like and we get creating especially for them.
It’s not been an easy job getting to where we are, but our customers tell us that they come and continue to come to us because we LISTEN to what they want … we adapt … and we provide.
Let us show you how good we are !